Privacy Policy

At hudiy.eu, we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and place orders through our online store, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for processing your personal data is:

Wiboma Sp. z o. o.
Website: https://hudiy.eu
Email: kontakt@wiboma.pl

2. Personal Data We Collect

When you interact with our website, we may collect and process the following personal data:

  • Identity data: your name, email address, phone number

  • Contact data: billing address, shipping address

  • Transaction data: order details, payment method (note: payment is processed by secure third-party providers)

  • Technical data: IP address, browser type, operating system

  • Usage data: information about how you use our website

  • Communication data: correspondence via email or contact forms

We do not collect or store payment card numbers directly – all payment processing is handled by secure external providers (e.g., Stripe).

In addition, the Hudiy application running on Raspberry Pi sends an order identifier to our server exclusively to verify license validity. While the order identifier itself does not contain identifiable information, it may be indirectly linked to personal data stored in the user’s purchase records. For this reason, it is treated as personal data and processed accordingly. This data is not shared with third parties, and not used for any other purpose. All communication is encrypted.

The Hudiy companion Android app does not collect, store, or transmit any personal data.

3. Legal Basis for Processing (GDPR Art. 6)

We process your personal data based on one or more of the following legal bases:

  • Contractual necessity – to fulfill your order and provide customer support

  • Legal obligation – to comply with tax, accounting, or consumer protection laws

  • Legitimate interests – e.g., to improve our services or prevent fraud

  • Consent – for email marketing or cookies (where required)

4. Purpose of Data Processing

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To manage payments, shipping, returns, and refunds

  • To communicate with you about your order or inquiry

  • To comply with legal obligations

  • To improve our website and services

  • If consent is given – to send newsletters or promotional materials

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or to meet legal and accounting requirements. When data is no longer needed, it will be securely deleted.

6. Data Sharing

We only share your personal data with trusted third parties when necessary, including:

  • Payment processors (e.g., Stripe)

  • Shipping and logistics providers

  • IT and hosting providers

  • Government or regulatory authorities when legally required

All third parties are required to process your data in compliance with the GDPR.

7. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right to access your personal data

  • Right to rectification (correct inaccurate data)

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time (where processing is based on consent)

  • Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us at kontakt@wiboma.pl.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and usage patterns

  • Remember your preferences

  • Enable e-commerce features (e.g., shopping cart)

You can accept or reject cookies via the cookie banner on our website or configure your browser settings accordingly.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Hudiy
Email: kontakt@wiboma.pl
Website: https://hudiy.eu